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Promaker Co., Ltd. provide the following active services to the customers / importers who purchase our products:

  • We offer cheaper prices and best quality to our customers. Every product has to pass through our factory QC check before the shipment.
  • We provide strong packing and additional protection for CY / CFS shipment to make sure customers can receive the goods without any damage during the shipment.
  • We offer 2 years warranty to our customers. If our products are with any problems during warranty period, customers can send the defective products back to our factory for RMA procedure.
  • If customers have the ability to repair the products in their countries, we can offer free spare parts to let customers repair / replace the defective parts.
  • We offer clear technical data, installation guides, constructional graphs and spare parts lists to our customers to let them understand our products more clearly after getting, promoting and using our products.
  • We have technical contact window to answer technical questions and solve technical problems in short times. When we have new technical information, we will pass to customers / importers actively.

Regarding to more information of our services, or if you need any service from Promaker, please contact our company:
Promaker Co., Ltd.
Tel: 886-2-23654971
Fax: 886-2-23657221 or 886-2-23671673
E-mail: info@promaker.com.tw